2018/1
Outsourcing resolutions –be agile, automate, multisource!
Editorial
Outsourcing, whose origins can be traced back 200 years to the industrial revolution in the 18th and 19th century, is…
Challenges in IT multisourcing arrangements
Today, IT multisourcing is considered to be the dominant sourcing strategy in the market. However, the way in which clients…
The importance of the internal organization of scale-ups in overcoming their growing pains
KPMG held interviews at 30 successful scale-ups in the Netherlands about their path to success. We then used data analysis…
Sourcing for DevOps
The need to bring new product features faster to their customers is forcing organizations to adopt new operating models. With…
Master Data Management as a Global Business Service
Many organizations are on a journey to standardize and optimize their businesses in order to save costs and provide a…
Backshoring – one-off or a commencing trend?
Dutch companies have sourced their business services activities to nearshore locations for decades. The main reasons to locate these business…
An agile approach to sourcing: increased speed and quality in supplier selection and contracting
An agile approach to sourcing can effectively shorten project timelines and improve the quality of the sourcing contract. A changing…
Robotic Process Automation: how to move on from the proof of concept phase?
Many organizations struggle to scale up towards full implementation after the RPA proof of concept. The structured 6×6 RPA governance…
CFO? CIO? The world needs a CHRO!
The expectations of Millennials about their work environment, labor shortages, changed expectations of HR service delivery and of course the…
Agile transformation of the (IT) Operating Model
To keep up with an increasingly digital world, many traditional organizations are adopting agile principles throughout their organization. While a…