is a strategist at the NS, Nederlandse Spoorwegen (Dutch Railways). She is an expert in Design Thinking and Service Design. This information was current for this author's latest article for Compact Articles: Compact 2022/4 How Design Thinking adds value to your digital transformation Door: ir. Jill Roelofs | Geert Kriek | ir. Karin SmorenburgDesign Thinking is buzzing in the market. Especially in the context of the creation of new digital products and solutions,…