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Keyword: IT Service Management

Stan van der Vliet et al.
ITIL 5: A future-oriented framework for modern IT Service Management
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September 2026 - Organizations operate in an increasingly complex digital environment in which Agile, DevOps, AI, and digitalization have become commonplace. With ITIL...

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Themes

Digital / IT Transformation

Authors:

Stan van der Vliet internal link , Jos van Brummelen internal link
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