Design Thinking is buzzing in the market. Especially in the context of the creation of new digital products and solutions,…
IT hypes & trends
Introduction Customer centricity has been touted as a key driving force for many organizations in the last decade. The continuous…
Effectieve data-analyse en klantgerichtheid
De voortdurende verandering van de verwachtingen van de klant en het gedrag in de richting van de digitale en altijd…